Alles wird gut:
Vom Newsletter am 18.09.2019:
"REPLACEMENTS
As you can imagine, we have received (and are still receiving) a lot of requests for replacements and we will have to manage them in multiple waves.
Next week we are going to start organizing the 1st Wave of replacements. The deadline to be part of Wave 1 is Friday Sept 20th 18 CEST. If you need a replacement and you want to be sure to get it as soon as possible, contact barragesupport@craniocreations.com before that date (if you haven't already) with the subject "replacement issue". All the requests received until now have already been received and processed, there is no need to send a new one.
In next week's update we will give you more details about how we are going to deal with replacements.
NEW WHEELS AND NEW DROPS
Finally, today we are going to announce how we are going to provide the redesigned wheels and the wooden drops to substitute the components you received in your boxes.
We have analyzed the situation, evaluated pros and cons, costs, and operative difficulties and we have come down to only one possible solution.
We cannot manage the substitutions on our own, we need a platform to help us perform this task and keep track of the process without any mistake. That is why we decided to launch a new Kickstarter campaign.
This will be a particular Kickstarter campaign, much simpler than the first one, and it will have 2 possible pledges:
1. Access to Wheels, Drops and Add-Ons. If you only need the new wheels and wooden drops, pledge here. With this pledge you will access all the Add-Ons available. As an Add-On, you can choose the "new drops" and/or "new wheels”, which will be completely free, with no shipping fee.
2. 5th player expansion pledge. Oh yes, our designers have developped a 5-player expansion and it will be available to purchase with a new mapboard and all the necessary components to play with a fifth player (including a 5th newly designed wheel)
As Add-Ons to both these pledges, you will have the opportunity to add:
- Redesigned wheels (free and with no shipping fee)
- Wooden drops (free and with no shipping fee)
- 2 new executive officers
- A new model of wooden wheels
We still haven’t fixed the prices for pledge n.2 and the other Add-Ons, so we cannot communicate them now. But we can tell you that all the backers of the first Barrage Campaign will have a discount on all the pledges and Add-Ons!
With this new campaign, all the backers who feel like they received a low quality product will be able to upgrade their wheels and drops for free (using Kickstarter for this substitution, 1 Euro is the minimum cost applicable to access this pledge).
At the same time, people who are loving the game will have the opportunity to expand it already with new exciting material and a brand new expansion!
The redesigned wheels and wooden drops have already been ordered and they will be the first things to be delivered (it will take more time for the expansion and wooden wheels).
Since we learnt from our mistakes, we cannot give you an estimate date for the launch of the Kickstarter Campaign and the delivery of the pledges, we will communicate it ONLY when we are sure that everything is on time.
We hope you appreciate our efforts, we strongly believe that Barrage is one of our best games so far, and we want you to have the best experience playing it."