Ich wollte gerne mal eine Positivmeldung abliefern.
Der Kundenservice bei Czech Games Edition ist wirklich herzerwärmend gewesen
Auf dem Sekundärmarkt habe ich eine Galaxy Trucker Erweiterung gekauft, der zwei Astronauten fehlten. Kurz vor Weihnachten bei CGE angemeldet und mit dem Code in der Box nach den Astronauten gefragt und ratzfatz eine supernette Mail bekommen.
Dear Julia,
I am really sorry for this! As you can imagine, universe is beautiful yet very big and dangerous place so it happens, from time to time, that some of our bravest get lost in their pursuit of the new frontiers. We don’t know what happened to these two astronauts, Bob and Anna, but I belive they are doing just fine. I imagine them exploring some alien world full of interesting things, organisms and maybe, just maybe, even society. They might even find a new home there, among these aliens, calling them friends one day. I imagine them happy there, in the end.
Regarding the rest of the crew that is currently under your command. I am sure that they will be fine, in time, with loosing Bob and Anna, they are prepared for situations like this one. We will send a new crew members to you shortly and I believe they will be more than respectable replacement for Bob and Anna. As you can imagine, it is quite challenging to travel during the holidays (because of all the baby Jesuses, Santa Clauses, Papa Frosts etc. flying around; it’s a mess) so you can expect your package at the beginning of the next year. But you never know, your new crew members, Isaac and Fiona, are skilled astronauts, they just might be able to make it there faster.
I believe that you will be satisfied with them and I would like to wish you happy holidays and all the best of luck for the next year.
Sincerely
—
Tom
Czech Games Edition
Die Astronauten sind gestern dann auch eingetroffen.